Family Care Connection Privacy Policy
Updated: 11/26/2024
Introduction
SMS OPT-IN OR PHONE NUMBERS FOR THE PURPOSE OF SMS ARE NOT BEING SHARED.
Welcome to Family Care Connection(“we,” “our,” “us”). We are committed to safeguarding your privacy and ensuring that your experience with our SMS communications is transparent and secure. This SMS Policy provides information on how we handle SMS communications, including data collection, usage, and your rights.
Opt-In Process
To receive SMS communications from us, you must opt in by providing your phone number and consent. By opting in, you agree to receive SMS messages from us, which may include updates, alerts, promotions, and other relevant information.
Information We Collect
When you opt-in to our SMS communications, we may collect:
Your phone number
Your consent status
Message interaction data (e.g., delivery status, opt-out requests)
How We Use Your Information
We use the information we collect to:
Send you SMS updates, promotions, and alerts related to our products and services
Manage your subscription and preferences
Improve our communication strategies and customer service
Opt-Out
You can opt out of receiving SMS communications from us at any time. Each SMS message will include instructions on how to opt out, usually by replying with the word “STOP” or a similar keyword. Once you opt out, we will cease sending you SMS messages unless you choose to re-subscribe.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, please be aware that no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute protection.
Data Retention
We will retain your information for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once your consent is withdrawn, we will delete or anonymize your data in accordance with our data retention policies.
Changes to This Policy
We may update this SMS Policy periodically. Any changes will be communicated to you via SMS or by other appropriate means. The effective date of the latest policy will be noted at the top of this document.
Contact Us
If you have any questions or concerns about this SMS Policy or our practices, please contact us at:
Family Care Connection
info@familycareconnection.org
972-298-3366
6969 Pastor Bailey Dr #140
Dallas, TX 75237
By continuing to receive SMS communications from us, you acknowledge that you have read and agree to this SMS Policy.
Privacy Policy
We are firmly committed to your privacy.
We collect and store only the following information about you: the name of the domain from which you access the Internet (for example, aol.com) the date and time you access our site, and the Internet address of the website from which you linked to our site. We use the information we collect to help us make our site more useful to visitors. We do not share or sell donor information collected offline or online.
Use of Text, Images and Logo
If you would like to publish information that you find on our website or use our logo, please send your request to admin@familycareconnection.org. or info@familycareconnection.org
Accessibility
This website is designed to be accessible to visitors with disabilities and to comply with federal guidelines concerning accessibility. We welcome your comments. If you have suggestions on how to make the site more accessible, please contact us at admin@familycareconnection.org.
Use of Links
Throughout our website, we may provide links to other sites that may contain information of interest to our readers. We take no responsibility for and exercise no control over the organizations, views or accuracy of the information contained on other sites. Creating a text link from your website to our site does not require permission. If you have a link you would like us to consider adding to our website, please send an email to admin@familycareconnection.org with the subject "Link request."
Website Privacy Policy
We have created this statement to demonstrate our firm commitment to your privacy. We do not collect personally identifying information about you when you visit our site, unless you choose to provide such information to us. Providing such information is strictly voluntary. This policy is your guide to how we will handle information we learn about you from your visit to our Web site.
Information Privacy
Family Care Connection does not sell or otherwise disclose user information outside the organization. This policy has no exceptions. We do not sell or exchange your information with any other organization, public, private, or non-profit.
Reading or Downloading
We collect and store only the following information about you: the name of the domain from which you access the Internet (for example, aol.com, if you are connecting from an America Online account, or princeton.edu if you are connecting from Princeton University's domain), the date and time you access our site, and the Internet address of the Web site from which you linked to our site.
We use the information we collect to measure the number of visitors to the different sections of our site, and to help us make our site more useful to visitors.
Sending us an Email
You also may decide to send us personally identifying information, for example, in an electronic mail message containing a question or comment, or by filling out a Web form that provides us this information. We use personally identifying information from email primarily to respond to your requests. We may forward your email to other employees who are better able to answer you questions. We may also use your email to contact you in the future about our programs that may be of interest.
We want to be very clear: We will not obtain personal identifying information about you when you visit our site, unless you choose to provide such information to us. Providing such information is strictly voluntary. Except as might be required by law, we do not share any information we receive with any outside parties.
If you sign up for one of our email lists, we will only send you the kinds of information you have requested. We do not share your name or email address with any outside parties.
Kids and Privacy
For children who visit our site, special rules apply. We do not request personal information about children, such as first and last name or street address and city. When kids send email to us, their online contact information (email address) is not used to re-contact them and is not maintained in retrievable form.
Opt-Out or Change Your Contact Information
Our site provides users the opportunity to opt-out of receiving communications from us through a special online form. You may choose to receive only specific communications or none at all. You may also update your contact information previously provided to us through another online form. You cannot remove yourself from our database, but you can prevent unwanted communication.
If you have any questions about our privacy policy, the practices of this site, or your use of this site, please contact us at admin@familycareconnection.org.